The Standard of Excellencesm that J.P. Weigand is known for is exemplified by the exceptional staff in all of our offices. Although we rarely have turnover in staff, and several of our key staff members have been with us for over 20 years, occasionally we do have positions available for talented and motivated individuals.
We offer growth opportunities and an employee benefit package for full time employees that includes:
- Paid vacation & holidays
- Sick leave
- 401 (k)
- Health insurance
Current Open Positions
JOB POSTING – NEW HOMES MARKETING/ CUSTOMER CARE COORDINATOR
TITLE: New Homes Marketing/Customer Care Coordinator
DEPARTMENT NAME: New Homes/Residential GM
COMPANY NAME: J.P. Weigand & Sons, Inc.
REPORTS TO: Richelle Knotts, Vice President, General Manager, Residential Division
GENERAL PURPOSE OF JOB: New Homes Marketing, Lead Management, Customer Services and Social Media Marketing.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
New Homes Marketing/Customer Care Coordinator position is responsible for marketing New Homes in social media and online. Create and maintain print collateral materials and signage for New Homes. Coordinate New Homes Community events and other administrative duties as assigned. Managing all incoming leads company-wide using established eBusiness rules and follow up via Lifecycle program along with maintaining all social media sites and blogs for the company. This individual must have a positive attitude, must be personable and be able to interact with potential buyers, sellers, as well as agents.
*New Homes social media, online marketing and website content.
*Create; maintain print collateral materials for New Homes.
*Create and order development signage for New Homes.
*Administrative duties for New Homes as needed or assigned – schedule home pictures, answer phones, updates to MLS, office supply orders.
*Plan and coordinate with vendors for New Homes community events.
*Point of contact for all incoming leads to the company from main website, phone, List-hub, Ready Chat, etc.
*Respond to all leads in quick and timely manner.
*Screen and nurture leads until they fully mature by setting up email campaigns for each type of user and doing follow up via Lifecycle.
*Assign mature leads to an agent on the E-team and follow up with agents to ensure that the leads are serviced.
*Manage E-Team membership by conducting training classes and yearly review.
*Monitor Associate Realtor leads to ensure that the leads are serviced.
*Report monthly on all leads and resulting closings – Website reports
*Manage all social media sites for the company and develop strategy for increasing website traffic through social media.
*Must stay educated on the latest developments in the social media environment.
*Write and post blogs to the website.
EDUCATION AND EXPERIENCE:
Graphic Design / Marketing
Good understanding of the real estate business and procedures
Excellent social and communication skills to interact with agents and staff
Pleasant phone voice and extreme patience and excellent customer service skills
Creative writing skills including good grammatical and spelling skills
Basic math skills
Needs to be able to decide when a customer is ready to be handed off to agent – needs to use discretion when assigning leads
CERTIFICATES, LICENSES, REGISTRATIONS:
Kansas Real Estate License
Excellent Computer Skills
Knowledge of Website Content Editing
Adobe Creative Cloud (Illustrator, InDesign and Photoshop)
Word, Excel, Outlook, all Social Media sites and PowerPoint
Technology Experience including:
Own and utilize a smart phone
Understand and be able to work with Apple applications
Understand and be able to work with Windows applications
Experience with social media company strategy
NORMAL WORKING HOURS:
8:00 a.m. to 5:00 p.m. – Monday thru Friday
Send resume to Leslie Myers firstname.lastname@example.org